Kies de Nederlandse taal
Course module: 441071-B-6
Consultancy, Intervention and Evaluation
Course info
Course module441071-B-6
Credits (ECTS)6
CategoryBA (Bachelor)
Course typeCourse
Language of instructionDutch
Offered byTilburg University; Tilburg School of Social and Behavioral Sciences; TSB: Organization Studies; Organization Studies;
Is part of
B Public Governance
B Organization Studies
Contact personprof. dr. J. Goedee
Coordinator course
prof. dr. J. Goedee
Other course modules lecturer
prof. dr. J. Goedee
Other course modules lecturer
dr. R.S. Mannak
Other course modules lecturer
dr. R.M.M.W.E. Timans
Other course modules lecturer
Academic year2019
Starting block
Course mode
Registration openfrom 23/03/2020 up to and including 21/08/2020
  • Define the key concepts (required readings, lectures, game) and make connections between these concepts
  • Identify the differences and simularities on the basis of the concepts
  • Writing and performing a research proposal
  • On the basis of the concepts demonstrate and describe the difference in theory and practice
  • On the basis of the research collected data (the game and practice) draw conclusions from the patterns identified
  • Write a research and reflection report based on the data collected in the practice and the game
  • Based on the data collected in the practice and game predict and draw conclusions
  • Conclude what the value is of the collected data (assignment and game) based on a critical analysis
The grades of all parts are only valid within the academic year.
The final grade is determined as follows:
  • Individual assignment: 35%
  • Relfection essay: 30%
  • Written exam (multiple-choice) : 35%
For both the written exam, the individual assignment and the game (reflection report) a grade of at least 5.5 must be obtained in order to finish the course and obtain credits. If either of these parts is graded with a grade lower than 5.5, the course cannot be finished sufficiently. This means a resit will be necessary if one of the parts (group assignment, relfection report and/or exam) falls below the 5.5.
The economic pressures of globalization, and increasingly outspoken citizens/consumers put pressures on profit and non-profit organisations alike. New communication technologies, for example, force organisations to work increasingly transparently as consumers can compare the prices of competing firms online. Both profit and non-profit organisations are therefore trying to innovate their products, services and work processes in order to meet the needs of their clients. Additionally, different perspectives and interests of groups within those organisations make that, for example, strategy development is not a straightforward and rational process. Organisational life can thus be unpleasantly complicated for its members. Hence, organisations frequently call on external experts to bring in a fresh look and to help them improve their ways of working and their performance. However, more often than not, external experts have a considerable price tag. For the external experts to offer the organisation value for their money, they must be able to advise and intervene in such a way that it produces visible favourable results for the organisation. This draws attention to the relation between the organisation as a client and the external expert. After all, the client assesses the quality of the work of the external expert. Consequently, external experts must not only be experts in terms of the content of their work. It is equally important that they understand the dynamics of the client-external expert relations. Agreeing on an assignment, on what kind of work the external expert will perform, is a process of negotiation between client and external expert. Only when this negotiation process has resulted in a clear assignment, the external expert can start working on giving actual advice and on intervention. Curently organizations are in urgent need of knowlegde with respect to (chain)collaboration and organizational orchestration. Topics that will be discussed during the course.
Type of instructions
Lectures, work groups (game), group assignment, a practical
Type of exams
Written exam with multiple-choice questions (35%); group assignment (35%); game and reflection (30%)

Compulsory Reading
  1. Buono: chapters 1-9
  2. Goedee, J. en Entken, A., Samenwerken en Regisseren, Den Haag: Boom Lemma uitgevers, 2019. ISBN 9789462369054.
  3. Mannak, R.S., Moors, H., & Raab, J. (2012). Zijn veiligheidshuizen effectief? Tijdschrift Voor Veiligheid, 11(4), 34-50.
  4. Meeus, M.T.H. (1994). Naar een interventietheorie. Tilburg University Press.
Timetable information
Consultancy, Intervention and Evaluation
Required materials
Goedee, J., A.T.A. Entken (2019). Samenwerken en Regisseren (Tweede en herziene druk). Den Haag. Boom Lemma uitgevers. ISBN: 9789462369054
Title:Samenwerken en Regisseren
Author:Goedee, J. en Entken, A.
Publisher:Boom Lemma uitgevers
Mannak, R.S., Moors, H., & Raab, J. (2012). Zijn veiligheidshuizen effectief? Tijdschrift Voor Veiligheid, 11(4), 34-50.
Title:Zijn veiligheidshuizen effectief?
Author:Mannak, R.S., Moors, H., & Raab, J.
Publisher:Tijdschrift Voor Veiligheid
Meeus, M.T.H. (1994). Naar een interventietheorie. Tilburg University Press.
Title:Naar een interventiemodel
Author:Meeus, M.T.H.
Publisher:Tilburg University Press.
Buono: hoofdstukken: 1 t/m 9
Recommended materials
Reflection essay


Individual assignment

Kies de Nederlandse taal