The timely availability of relevant management and steering information has always played an important role for businesses and organizations. The increasingly rapid developments in the field information technology (IT) only increase the important role of information in the decision making process, optimizing business processes, exploring new opportunities for business development and the service provided towards customers. In this course the role of information and information technology is examined from different perspectives. In business, such as customer care, marketing, logistics and decision making but also from an individual and societal perspective.|
The objective of the course is to introduce the students to the recent developments in the field of IT. While at the same time provide the knowledge to better understand the reach, depth and complexity of information systems. Basic principles on investing in, development and use of information systems will be discussed, as well as the relevance of information system for individuals, organizations and the society as a whole. During the lectures we illustrate the potential of the latest information technologies and systems for innovative organizations and what is needed to leverage this potential.
The student is able to make a technical design with help of popular modeling techniques for data, processes, and information systems. The choices made by the student in the design can be supported by means of critical interpretation of academic literature, white and grey papers, and other sources. The student is able to present the design convincingly to a (non-)technical audience. We expect from the student that, he/she can reflect on the personal learning experience, he/she is proactive in tutorials and project work, and he/she follows up agreements.
There are no specific enrollment requirements for this course. Students are not expected to have knowledge of programming or IT-development prior to this course. Students are expected however to proactively search for additional information and -where needed- learn to work with (simple) information systems and technologies.
The materials of the course (book, slides) are provided in English. The conversational language will be Dutch.
Participation in the tutorial is required, and students can only participate in the exam (and re-sit) if all tutorials have been attended and the group assignments have been submitted before the deadlines and received a passing grade.
The result of the tutorials (& and group project) will contribute 40% towards the final grade of the course. The final exam contributes 60% to the overall grade.
The mark for the group project and written exam, should both be at least 4.5 out of 10. Partial results (exam, group project) are not valid in the next year.
In case the final grade is a failing grade, a re-sit for the written exam is offered. The grade for the tutorials will remain unchanged and also contributes 40% to the grade in case of a re-sit. In order to take the re-sit students also must fulfill the requirements for the tutorials (passing grade and attendance).
The course is comprised of 4 educational formats:.
Lectures, guest lectures and tutorials
- Lectures: During the regular lectures the contents of the book will be presented and discussed, and practical examples and cases will be used to provide additional insights and clarification;
- Guest lectures: Compulsary guest lectures will be provided by guest speakers from companies and organizations in The Netherlands, who are involved in different ways in the development, implementation and use of innovative information systems.They will provide real-world examples and insights, that will inspire and help students in applying the course contents to their own project;
- Tutorials: During the tutorials students will work together in small groups, applying the materials from the lectures to their own case, i.e. project. In this project students will use a case to map out new opportunities for organizations, analyze and develop them. They will develop and design information flows, systems and technologies;
- Project: Using the provided materials from the lectures, augmented by the real-world examples from the guest lectures, students will conduct their own research in groups and translate their findings to their own project.
Several topics and modules that will be discussed in the lectures, the guest lectures, and the tutorials throughout the course are:
- Managing the digital world: we introduce information systems and discuss how they emerged as a key component of every modern organization;
- Management information systems: how is information used to control and improve the internal business process and which options exist to do so;
- Supply chains/Logistics: we look at the complexity of existing supply chains networks and discuss how their performance can be improved using supply chain management systems;
- Improve organizational communications and collaboration: we show how social media support the communication within and between organizations and their customers;
- Competitive advantage through the use of information systems: we explain how information systems can provide and develop a strategic advantage;
- Business Intelligence & Analytics: we introduce business intelligence techniques, and discuss the role of business analytics and knowledge discovery in organizations;
- Maintaining the IT infrastructure and IT services; we provide an overview of the essential parts of the modern IT infrastructure and discuss the application of IT services.
Type of instructions
Type of exams
- Joe Valacich and Christoph Schneider, Information Systems Today - managing in the digital world, Pearson, 2017, Editie 8, ISBN 1292215976, 9781292215976.
- Educational material placed on the Blackboard.