Kies de Nederlandse taal
Course module: 300458-M-6
Research in Social Media
Course info
Course module300458-M-6
Credits (ECTS)6
CategoryMA (Master)
Course typeCourse
Language of instructionEnglish
Offered byTilburg University; Tilburg School of Economics and Management; TiSEM: Marketing; TiSEM: Marketing;
Is part of
M Marketing Analytics
M Marketing Management
Contact persondr. H. Datta, MSc
Coordinator course
dr. H. Datta, MSc
Other course modules lecturer
dr. H. Datta, MSc
Other course modules lecturer
H.J.C. de With, MSc
Other course modules lecturer
Academic year2019
Starting block
Course mode
Registration openfrom 23/03/2020 up to and including 21/08/2020 23:59
This course familiarizes you with various aspects of conducting research with online consumer behavior and social media data. Specifically, you will study state-of-the-art literature, learn emerging programming and statistical methods, and discuss insights during lectures and computer lab sessions.
At the end of this course, you will be able to:
  • Explain the structure of databases and handle the first steps in retrieving and managing (incl. merging and aggregating) large datasets using SQL.
  • Write new code (assisted by the use of cheat sheets), and edit existing code in Python using Jupyter Notebook.
  • Conduct statistical analyses on large datasets from companies such as Twitter, Spotify, and
  • Translate the results of analyses and the theoretical insights gained from studying the literature into managerially relevant findings.
  • Critically evaluate your contribution as well as the contribution of others.
  • Discuss used methods, results of analyses, and relevant academic literature in writing and/or orally.
ATTENTION! The deadlines for application deviate from the standard OSIRIS deadlines.
Enrollment opens on January 29th and closes on February 16th, 23.59 hrs via
Enrollment is open to students in:
  • MSc Marketing Management (only if you have not completed 2 cluster B courses yet).
  • MSc Marketing Analytics 
If a course is not visible, it means that all seats are taken.
Research Master in Business students need to send a message to before February 16th (23.59hrs).
This course is not open to student from other programs. We make no exceptions.

All students who registered correctly will be enrolled in the OSIRIS course by program management, after which they will be automatically added to the Canvas page of the course.
Students in the programs in Marketing who miss the deadline or want to switch, can send an email to until Friday April 3rd  09.00 am.
We will not take into account requests for enrollment after this deadline. You will be put on a waiting list. After placing all students (second half of February), we will check if there are seats left and let you know if you can do the course or not.
On April 6th courses will start – only de-enrollments can be taken into account.
If there are any questions or problems, please contact immediately.
The content is divided into four blocks, consisting of
  • Data I
    • Database technology: Data retrieval, management, and analysis using SQL
  • Data II
    • Data science skills in Python
    • Web scraping and APIs (for data retrieval and for artificial intelligence)
  • Methods I
    • User-generated content on social and digital media
    • Conducting sentiment analysis in Python
  • Methods II
    • Display advertising and search engine advertising
    • Evaluating large-scale online (quasi) field experiments
Typically, students should have the following characteristics when following this class:
  • Keen interest in (learning about) statistical analyses and data science; albeit no profound knowledge is required beforehand (except a course in Marketing Research)
  • Willingness to learn about a diverse set of computer programs, and readiness to learn writing computer code (e.g., Python code)
  • Willingness to engage in self-studying (e.g., via web lectures, Jupyter Notebooks)
  • Willingness to work in teams, and being evaluated by other team members
  • Willingness to work hard

Type of instructions
Lectures, computer lab sessions, self-study (e.g., using web clips, or Jupyter Notebooks)
Type of exams
Quizzes and team assignments (during the course of the semester, in total 40%), and computer exam (60%). Both the computer exam grade and the final course grade need to equal 5.5 or higher to pass the course.

Compulsory Reading
  • The syllabus for the course will be made available at the start of the course.
  • There is no need to purchase books.
Course available for exchange students
Master level, conditions apply
Timetable information
Research in Social Media
Required materials
Recommended materials
Quizzes & team assignments

Computer exam

Final grade

Kies de Nederlandse taal