Enterprise Resource Planning (ERP) systems integrate information from various departments to provide a unified overview at enterprise level, and help to standardize business processes. ERP systems are complex to maintain. Adopting an ERP system often involves an organizational change. Many implementation projects fail. How should managers select, adopt, implement, and maintain an ERP System?
In this course we will discuss the theory and practice of Enterprise systems. By the end of the course, students will be able to
- recognize the opportunities and challenges a company is facing when selecting, adopting, implementing or maintaining an ERP system, and
- identify the appropriate methods and techniques to address those opportunities and challenges.
The course shows a distinct research attitude. A large part of the course material consists of scientific articles. In order to practice research skills, groups of students will do a small research project and write a term paper. A term paper meets academic standards concerning structure, style, argumentation, literature and conclusions. Part of the objectives of the course is to learn to collaborate in a team and write against a deadline.
ERP systems are complex software applications. Participants will therefore get some first-hand experience of using SAP in a lab session.
The course is primarily about the management decisions that need to be taken when selecting, adopting and implementing enterprise-wide systems. Critical aspects are identifying business requirements, aligning ERP Systems with existing business processes and strategy, addressing governance, risk and compliance constraints, and the organizational and technical aspects of the implementation process itself. In this course we will analyze the dilemmas that typically characterize such decisions, using recent scientific theory. In addition, the effects of contextual aspects such as firm size, location, regulatory pressure and product type on the decision process will be reviewed.
Type of instructions
Interactive lectures and tutorials
Type of exams
Written exam (60%) and group project (40%) (minimum 4.5 out of 10 each)